Terms of service

Welcome to www.nuvapearl.com (the “Site”), operated by Nuva Pearl (“we,” “us,” or “our”). By visiting our website or purchasing from us, you agree to be bound by the following terms and conditions. Please read them carefully.

If you do not agree to all the terms of this agreement, then you may not access the Site or use any of our services.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or state of residence.

You may not use our products for any illegal or unauthorized purpose. A violation of any of these Terms will result in an immediate termination of your access to our services.

2. Products and Services

All products and services are subject to availability and may be discontinued at any time. We reserve the right to:

  • Limit the quantities of any products or services we offer

  • Refuse any order you place with us

  • Modify or discontinue any part of the Site without notice

We make every effort to accurately display product images and descriptions, but cannot guarantee that your device’s display reflects exact colors or details.

3. Pricing & Payment

All prices are listed in Pounds and are subject to change without notice.
We reserve the right to correct pricing errors, even after an order has been placed.

Payments are securely processed through Shopify and trusted third-party providers. We do not store your full credit card details.

4. Shipping & Delivery

Please refer to our Shipping Policy for details on shipping times, delivery methods, and tracking.

We are not responsible for:

  • Delays caused by carriers or customs

  • Lost or stolen packages after delivery confirmation

5. Returns & Refunds

Please review our Return & Refund Policy to understand your rights regarding returns, exchanges, and refund requests.

6. Intellectual Property

All content on this site—including logos, text, images, product descriptions, and designs—is the property of Nuva Pearl and is protected by copyright and trademark laws. You may not reproduce, copy, sell, or exploit any part of the Site without express written permission.

7. User Comments & Submissions

If you submit reviews, suggestions, or any form of content, you grant us the unrestricted right to use, edit, reproduce, and distribute that content without compensation.

You agree not to post content that is unlawful, abusive, threatening, libelous, or infringes on any third party’s rights.

8. Prohibited Uses

You may not use the Site:

  • For any unlawful purpose

  • To solicit others to perform or participate in unlawful acts

  • To infringe upon our intellectual property rights or those of others

  • To upload viruses or malicious code

We reserve the right to terminate your use of the Site for violating any prohibited uses.

9. Disclaimer of Warranties

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

All products and services are provided “as is” and “as available,” without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

In no event shall Nuva Pearl, our directors, employees, affiliates, or service providers be liable for any injury, loss, or damages—whether direct, indirect, incidental, or consequential—arising from your use of the Site or products purchased from us.

11. Governing Law

These Terms of Service and any agreements related to our services shall be governed by the laws of United Kingdom, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion. Changes will take effect immediately upon posting on the Site. Continued use of the Site after changes constitutes acceptance of those changes.

13. Contact Information

Questions about the Terms of Service should be sent to us at:
📧 support@nuvapearl.com
🌐 www.nuvapearl.com