Contact information

We’d love to hear from you!

Whether you have a question about your order, need help choosing the perfect piece, or just want to say hello—our team at Nuva Pearl is here to assist you.

Customer Support

Email us at:
contact@nuvapearl.com
We typically respond within 24–48 business hours.

Order & Shipping Inquiries

For updates on your order status, tracking, or delivery times, please check your confirmation email or visit our Shipping Policy page. If you still have questions, feel free to reach out.

Business or Collaboration Requests

For wholesale, press, or influencer partnerships, please email:
contact@nuvapearl.com

Customer Care Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed