Privacy policy

At Nuva Pearl, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.nuvapearl.com.

By using our website, you consent to the practices described below.

1. What Information We Collect

When you visit or use our store, we collect the following types of information:

a. Personal Information

When you make a purchase or attempt to do so, we may collect:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via Shopify/third-party gateways)

b. Device Information

Automatically collected through cookies and similar technologies:

  • IP address

  • Web browser type

  • Time zone

  • Pages viewed, time spent on pages, referring sites

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you (order updates, support, promotions)

  • Screen for fraud or suspicious activity

  • Improve our website, services, and customer experience

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies to provide essential site functionality and enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand site traffic and usage

  • Provide personalized content and offers

You can disable cookies through your browser settings, but this may limit certain features of our site.

4. How We Share Your Information

We do not sell your personal information. However, we may share data with:

  • Shopify, our ecommerce platform provider

  • Payment gateways (e.g., Shopify Payments, PayPal) to process transactions

  • Shipping carriers (e.g., USPS, FedEx) to fulfill your orders

  • Marketing platforms (e.g., email service providers) for newsletters and offers (with your consent)

We only share data necessary to deliver our services securely and efficiently.

5. Your Rights

If you are a resident of the EU or UK (GDPR):

  • You have the right to access, correct, update, or delete your personal information

  • To exercise these rights, contact us at privacy@nuvapearl.com

If you are a resident of California (CCPA):

  • You can request to know what personal data we collect, and request its deletion

  • You may also opt out of the sale (we do not sell your data)

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Children’s Privacy

Nuva Pearl does not knowingly collect personal data from children under the age of 13. If you believe your child has provided us with personal information, please contact us and we will remove it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

9. Security

We implement appropriate security measures to protect your information. However, no transmission method over the Internet is 100% secure. Please use caution when sharing sensitive data online.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 Email: privacy@nuvapearl.com
🌐 Website: www.nuvapearl.com